Category Archives: Accountability

“60 Minutes” Trips on Truth

By Casey Bukro

“60 Minutes” built a towering reputation as the TV news magazine that gets it right, but now is apologizing for getting it wrong in its report about the terrorist attack last year on the U.S. diplomatic mission in the Libyan port city of Benghazi.

Lara Logan, who reported the story, said it was a mistake to highlight a supposed eyewitness account of the attack by a security contractor who later was found to be lying about being at the scene of the attack, and seeing the body of U.S. ambassador J. Christopher Stevens at a local hospital.

“We made a mistake, and that’s very disappointing for any journalist,” said Logan.

The mistake involves an interview with Dylan Davies, a security contractor whose firm worked for the U.S. government, who was identified by “60 Minutes” by his pseudonym, Morgan Jones. He gave Logan a dramatic account of his role in fighting the terrorists, even smashing a terrorist in the face with a rifle butt. Logan appeared to coach him in describing the encounter.

“It was a mistake to include him in our report. For that, we are very sorry,” she is quoted in a New York Times story.

Actually, Davies/Jones told FBI investigators and his employer that he never left his villa the night of the attack because it was too dangerous. He did not visit the attack scene until the next morning. The conflicting government report caused the “60 Minutes” report to unravel.

From a journalist’s point of view, one can wonder about the CBS report, admittedly in retrospect. Why was Davies allowed to use a fake name on camera? And was any attempt made to prove that Davies was at the attack scene or at the local hospital, as he alleged?

The Times reported that CBS News Chairman Jeff Fager called the Logan report “as big a mistake” as “60 Minutes” has made in its 45-year history, but that its televised apology would be its last word on the issue.

This is seen as a “defensive crouch” by a news organization with a hard-hitting reputation and little pity for those caught in its cross-hairs. Fager also is executive producer of “60 Minutes.”

Marvin Kalb, a former CBS news correspondent, said in Politico.com that an apology from CBS is not enough.

“What has CBS learned, if anything?” asks Kalb, a senior adviser to the Pulitzer Center on Crisis Reporting.

Following the apologies, said Kalb, “perhaps CBS (and other networks, too) will engage in a wide-ranging, no-holds-barred self-analysis of its reporting standards, starting one hopes with the unholy alliance it has formed with book publishers pushing their hot exclusives,” he wrote.

Davies/Jones had a book deal with Simon & Schuster, which is owned by CBS’s parent corporation.

If an apology is all CBS News can muster, clearly it is not being as tough on itself as it is on others.

The Society of Professional Journalists code of ethics encourages journalists to “abide by the same high standards to which they hold others.”

On the upside, “60 Minutes” admitted its mistake and apologized, a rarity in TV journalism.  SPJ says “admit mistakes and correct them promptly.” The admission phase is done; the correction remains to be seen.

Later, CBS announced that Logan and her producer were placed on leave of absence.

In a memo to staff, Fager wrote that he asked Logan and Max McClellan, the producer, to take a leave of absence, which they agreed to do.

“When faced with a such an error, we must use it as an opportunity to make our broadcast even stronger,” Fager wrote. “We are making adjustments at 60 Minutes to reduce the chances of it happening again.”

As executive producer, Fager said, “I am responsible for what gets on the air.”

Ombudsmen a Global Growth Industry

By Casey Bukro

The Washington Post’s decision early this year to dump its ombudsman got a lot of attention, but a global growth in the ranks of ombudsmen as a step toward development has gone largely unnoticed.

“This growth reflects a belief in young or fragile democracies that strong media play a critical role in development,” reports “themediaonline,” most notably in Latin America.

“Themediaonline” report was based on “Giving the Public a Say: How News Ombudsmen Ensure Accountability, Build Trust and Add Value to Media Organizations” It was published by fesmedia Africa, a media project of the Friedrich-Ebert-Stiftung in Namibia, Africa. FES is a nongovernment, nonprofit foundation that promotes democratization and good governance.

An Argentine academic said the work of ombudsmen “demands our attention.”

In Africa, according to the report, ombudsmen organizations play an important role in fending off government interference. Instead of working for news media, ombudsmen in other parts of the world might operate as voluntary associations.

Africa has become a hotbed of ombudsman activity.

Complaints to a press ombudsman in the Johannesburg area jumped 224 percent since 2009, according to a report at the South Africa Editors’ Forum at Umhlanga, Africa.

Johan Retief, deputy press ombudsman of Print Media South Africa, said his organization received 151 complaints from aggrieved newspaper readers and newsmakers in 2009, and the tally is expected to reach 490 in 2013. PMSA is described as a nonprofit voluntary association with a membership of 700 newspapers and magazines in four languages.

Greater numbers of complaints to the ombudsman organization have been laid to growing public awareness of the organization’s public advocate role and its effectiveness in dealing with complaints about inaccurate or unfair newspaper reporting, according to IOLnews.

The newspaper industry’s previous system of self-regulation came under attack as “toothless,” and the governing African National Congress threatened to create a statutory tribunal to hear complaints. That was avoided by a stronger stance by the ombudsmen.

For example, Press Ombudsman Retief ordered the Daily Sun newspaper to publish a front page apology for front page color photos of the bodies of people killed in mob attacks.

Complainants said the pictures were insensitive, dehumanizing, inconsiderate, caused discomfort to society and lacked compassion, according to a report in the Mail & Guardian.

The photos published in October and November also raised concerns that they exposed society, including children, to extreme violence and desensitized people to violent crimes.

Mr. Fix-It Eyes Jeff Bezos

By Casey Bukro

Consumer Advocate Ralph Nader says he is speaking for longtime readers of the Washington Post when he asks how independent the newspaper will be under Jeff Bezos’ ownership.

In an open letter to the Post, Nader says the public has been treated to profiles depicting the new boss’s business successes and his personal style and demeanor.

“What we have not been told is how the newspaper is going to shield itself from Mr. Bezos’ far-flung business interests in order to maintain reader credibility and trust,” Nader wrote.

Nader is known for his bulldog tenacity in making corporate leaders sweat over consumer issues like environmental protection and auto safety. He has some advice for Bezos, who acquired ownership of the Washington Post in a $250 million deal in which he would become sole owner of the newspaper and its publishing company.

“Mr. Bezos would do well to reestablish the longtime ombudsman post which was abolished in March of this year, presumably to save money,” wrote Nader. “For an ombudsman’s role is not just to be an internal critic at the paper but also to be the reader’s coherent voice on the ways the Washington Post is being managed.”

The Post in March said the ombudsman would be replaced by a reader representative, ending a 43-year practice of employing an ombudsman who wrote a long-standing Sunday column.

At the time, Post Publisher Katharine Weymouth wrote that the ombudsman’s “duties are as critical today as ever. Yet it is time that the way these duties are performed evolves.”