Criticizing journalists responsibly: Don’t make it personal, writes Philip Eil.

“In all cases, stick to the work, not the person,” he writes. Journalists are perfectionists. If your goal is to cause emotional pain, pointing to flaws in their work is often more upsetting than a personal attack.

It’s “a good time for a refresher for citizens on what constitutes a healthy, constructive conversation about the work we produce,” Eil writes.